Become a Vendor

State of Hawaiʻi VRS MSP Program

About the VRS Program

Hawaii Division of Vocation Rehabilitation Logo

The State of Hawaiʻi Department of Human Services (DHS), Division of Vocational Rehabilitation (DVR) has selected Knowledge Services as its Managed Service Provider (MSP) for Vocational Rehabilitation (VR) Services under Contract DHS-23-VR-0057. By utilizing this contract, DVR intends to increase the opportunities available to Vendors and VR Participants to have access to a continuous network of services and service providers.

As the MSP, Knowledge Services takes on primary responsibility for sourcing, assignment, and management of select Vocational Rehabilitation Services and manages the State’s project/milestone deliverable work and vendor network.3-VR-0057. Knowledge Services MSP will specifically partner with DVR for Supported Employment (SE).

Under this contract, the Knowledge Services MSP program for Vocational Rehabilitation (VR) Services will be referred to as HIVRS.

DVR Initiatives And Objectives

The concept of a MSP resonated as a solution that would help meet several key Vocational Rehabilitation objectives which include:

  • Contract consolidation
    • Streamline procurement and contracting for VR services
    • Transparency of service provisions
    • Centralized invoicing
  • Payment Structure
    • Alignment with Dept. of Health I/DD Waiver Services
  • Provide VR Participants and vendors access to an open, continuous and robust network of services and service providers
    • Competitive solicitations
    • VR Participant retains authority in selecting vendor

Steps to Get Started

Program Documents

Documentation by Service
Effective 9/1/2025: Exhibit D - Supported Employment Service Specifications Download
Effective 9/1/2025: Exhibit D1 - Supported Employment Intake Plan Download
Effective 9/1/2025: Exhibit D2 - Supported Employment Monthly Progress Report Download
Effective 9/1/2025: Exhibit D3 - Supported Employment Job Placement Report Download
Effective 9/1/2025: Exhibit D4 - Supported Employment Service Completion Report Download
Effective 9/1/2025: Exhibit D5 - Supported Employment Affirmation of Qualifications Download
Effective 9/1/2025: Exhibit E - Job Coaching Service Specifications Download
Effective 9/1/2025: Exhibit E1 - Job Coaching Intake Plan Download
Effective 9/1/2025: Exhibit E2 - Job Coaching Monthly Progress Report Download
Effective 9/1/2025: Exhibit E3 - Job Coaching Service Completion Report Download
Effective 9/1/2025: Exhibit E4 - Job Coaching Affirmation of Qualifications Download
Effective 9/1/2025: Exhibit F - Trial Work Experience Service Specifications Download
Effective 9/1/2025: Exhibit F1 - Trial Work Experience Intake Plan Download
Effective 9/1/2025: Exhibit F2 - Trial Work Experience Assessment Report Download
Effective 9/1/2025: Exhibit F3 - Trial Work Experience Affirmation of Qualifications Download
Effective 6/1/2026: Exhibit H - Rehabilitation Technology Service Specifications Download
Effective 9/1/2025: Exhibit H1 - Rehabilitation Technology Functional Assessment Report Download
Effective 9/1/2025: Exhibit H2 - Rehabilitation Technology Assistive Technology Action Plan Download
Effective 9/1/2025: Exhibit H3 - Rehabilitation Technology Assistive Technology Monthly Progress Report Download
Effective 9/1/2025: Exhibit H4 - Rehabilitation Technology Fee Schedule Download
Effective 6/1/2026: Exhibit H5 - Rehabilitation Technology Assistive Technology Cancellation Report Download
Effective 6/1/2026: Exhibit H6 - Rehabilitation Technology Affirmation of Qualifications Download
Effective 4/1/2026: Exhibit C1 - Rate Sheet Download

Questions?

Please email the Knowledge Services HIVRS Program Team and they will be happy to assist you.